General | Martel Insurance

Overview

Martel Insurance (“Martel Insurance," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this site or submitting a quote request, you agree to the practices described here.

Information We Collect

When you request a quote or otherwise contact us, we may collect:

Contact details, such as your name, email address, and phone number
Quote details, such as age, state of residence, gender, desired coverage amount, and smoking status
Information you provide about your reason for seeking coverage
Any other information you voluntarily submit through our forms

How We Use Information

We use the information you provide to:

Prepare and deliver your requested life insurance quote
Contact you by phone, email, or text message about your quote request
Match you with appropriate carrier options and licensed agents
Maintain records as required by state insurance regulations
Improve our website and services

Text Messaging & Mobile Information

If you opt in to receive text messages from Martel Insurance, we use your phone number solely to send you the transactional and/or marketing messages you agreed to receive. Message and data rates may apply, and message frequency may vary. You can opt out at any time by replying STOP, or get help by replying HELP.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We may share your information with the insurance carriers and underwriters necessary to prepare and issue your quote or policy, and with service providers who help us operate this website and communicate with you. We do not sell your personal information. As stated above, mobile opt-in and consent data is never shared with third parties for marketing or promotional purposes.

Cookies & Website Data

Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve the browsing experience. You can control cookies through your browser settings.

Your Choices

You may opt out of text messages at any time by replying STOP to any message. You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Data Retention & Security

We retain information for as long as necessary to fulfill the purposes described in this policy and to comply with legal and regulatory recordkeeping requirements. We use reasonable administrative and technical safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

If you have questions about this Privacy Policy or how your information is used, contact us at craigmartel@martel-insurance.com.

Terms and Conditions

Acceptance of TermsBy using this website or submitting a quote request to Martel Insurance (“Martel Insurance," "we," "us," or "our"), you agree to these Terms & Conditions. If you do not agree, please do not use this site.

Our ServicesMartel Insurance is an independent life insurance agency. We help individuals compare and request quotes for life insurance coverage from licensed carriers. Martel Insurance does not underwrite policies; final coverage, pricing, and approval are determined by the carrier.

No Guarantee of CoverageSubmitting a quote request does not guarantee approval, a specific rate, or issuance of any policy. All coverage is subject to carrier underwriting, eligibility, and state availability.

SMS / Text Messaging Terms

If you opt in to receive text messages from Martel Insurance by checking the applicable consent box on our forms, the following terms apply:

Transactional messages may include appointment confirmations, reminders, and follow-up responses related to your quote request.

Marketing messages (if separately opted into) may include promotional offers, event invitations, and links to book a call.

Consent to receive text messages is optional and is never a condition of purchasing any service.

Message frequency may vary.Message and data rates may apply, based on your mobile carrier plan.

Reply HELP at any time for assistance.Reply STOP at any time to opt out of further messages.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

Age Restriction: You must be at least 18 years of age to use our services and opt into our SMS program.

Mobile opt-in information and consent are never shared with third parties for marketing or promotional purposes. See our

Acceptable UseYou agree to provide accurate information when submitting a quote request and not to use this website for any unlawful purpose or to misrepresent your identity.

Intellectual PropertyAll content on this website, including text, graphics, and design, is the property of Martel Insurance unless otherwise noted, and may not be copied or reused without permission.

Limitation of Liability

Martel Insurance provides this website and its quote request service on an "as is" basis. We are not liable for any damages arising from your use of this site, to the fullest extent permitted by law.

Changes to These TermsWe may update these Terms & Conditions from time to time. Continued use of this site after changes are posted constitutes acceptance of the revised terms.

Contact UsQuestions about these Terms & Conditions can be sent to craigmartel@martel-insurance.com.

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